How a cloud contact centre enables your business to aim higher

Contact centres play a critical role in an organisations customer engagement strategy. Despite the rapid change in agents physical location over the past year, the cloud has enabled contact centres to continue to meet customers evolving needs. It is reported that 70% of businesses have their entire contact centre technology in the cloud or are planning to…

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Cosco Shipping Lines (Belgium)

Colt helped partner Quendra transform the communications of their client Cosco Belgium (an agent for China’s Cosco Shipping Lines), by integrating Microsoft Teams with SIP Trunking, IP Access and Cloud SBC.

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BNZSA

BNZSA has consolidated its growth with Colt’s multi-country SIP Trunking and IP Access services. A major part of BNZSA’s business is telemarketing, and therefore having a reliable telecommunications provider is key for their plans for international expansion.

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