{"id":122795,"date":"2023-04-20T15:35:38","date_gmt":"2023-04-20T14:35:38","guid":{"rendered":"https:\/\/www.colt.net\/?p=122795"},"modified":"2023-07-27T15:38:51","modified_gmt":"2023-07-27T14:38:51","slug":"come-la-diversita-migliora-la-customer-experience","status":"publish","type":"post","link":"https:\/\/legacy.colt.net\/it\/resources\/come-la-diversita-migliora-la-customer-experience\/","title":{"rendered":"Come la diversit\u00e0 migliora la customer experience"},"content":{"rendered":"<p>Esiste una forte correlazione tra l\u2019impegno di un\u2019azienda per la Diversit\u00e0 e l\u2019Inclusione e la customer experience che offre. Secondo uno studio della Harvard Business Review, se anche solo un membro del team ha tratti in comune con il cliente, l\u2019intero team ha il 152% di probabilit\u00e0 in pi\u00f9 di capire il cliente. <a href=\"https:\/\/www.agendadigitale.eu\/smart-city\/cinque-modi-in-cui-la-diversity-inclusion-influisce-sullesperienza-dei-clienti\/\"><strong>Leggi l&#8217;articolo pubblicato su Agenda Digitale cliccando qui.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Esiste una forte correlazione tra l\u2019impegno di un\u2019azienda per la Diversit\u00e0 e l\u2019Inclusione e la customer experience che offre. Secondo uno studio della Harvard Business Review, se anche solo un membro del team ha tratti in comune con il cliente, l\u2019intero team ha il 152% di probabilit\u00e0 in pi\u00f9 di capire il cliente. Leggi l&#8217;articolo&#8230;<\/p>\n","protected":false},"author":2,"featured_media":112102,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[1171],"colt_ind":[],"colt_products":[],"colt_solutions":[],"class_list":["post-122795","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","colt_type-blog-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Come la diversit\u00e0 migliora la customer experience<\/title>\n<meta name=\"description\" content=\"Esiste una forte correlazione tra l\u2019impegno di un\u2019azienda per la Diversit\u00e0 e l\u2019Inclusione e la customer experience che offre.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" 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