{"id":36654,"date":"2018-11-12T16:18:15","date_gmt":"2018-11-12T16:18:15","guid":{"rendered":"https:\/\/www.colt.net\/product\/in-vas-and-contact-centre\/"},"modified":"2019-05-16T12:22:02","modified_gmt":"2019-05-16T11:22:02","slug":"in-vas-e-contact-centre","status":"publish","type":"page","link":"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/","title":{"rendered":"Contact Centre Services"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/lkKugZp0bQ0?rel=0\" width=\"844\" height=\"475\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span>\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p class=\"intro\">Realizza un call center virtuale all\u2019avanguardia e a costi davvero convenienti.<\/p>\n<p>Il Customer service \u00e8 fondamentale per qualsiasi azienda, ma i livelli di soddisfazione rischiano di diminuire significativamente quando i clienti chiamano e rimangono a lungo in attesa. Sedi ubicate in luoghi diversi e sistemi PBX obsoleti sono spesso sinonimo di servizi lenti. Tuttavia, esiste un modo semplice per integrare il proprio personale e le attrezzature presenti nelle varie sedi. Con i servizi di IVR e di call center virtuale di Colt, potrete usufruire rapidamente di un contact centre all\u2019avanguardia e a un prezzo davvero conveniente.<\/p>\n<h3>Supportato<\/h3>\n<p>Incrementa immediatamente il know-how del tuo team. I nostri servizi IVR e di virtual contact sono supportati da esperti del settore che sono sempre al vostro fianco, dall\u2019installazione e per qualsiasi esigenza futura.<\/p>\n<h3>Scalabile<\/h3>\n<p>Non avrete alcun costo per capacit\u00e0 non utilizzate. I costi vengono calcolati in base all\u2019uso, grazie ai nostri pacchetti flessibili e con tariffe mensili. E poi, potrete facilmente aggiungere ulteriori capacit\u00e0 durante i picchi o in caso di emergenza.<\/p>\n<p>Dato che il business si basa sempre di pi\u00f9 su una maggiore mobilit\u00e0, i nostri servizi IVR sono creati per garantire un\u2019elevata integrazione tra la parte web e quella mobile.<\/p>\n<h3>Visibilit\u00e0<\/h3>\n<p>Il reporting IVR sar\u00e0 una passeggiata grazie a statistiche interattive delle chiamate che mostrano dettagliatamente e in tempo reale il traffico consolidato per ogni interazione avvenuta con il call center.<\/p>\n<h3>Flessibile<\/h3>\n<p>Gestisci le risorse del customer support in maniera pi\u00f9 efficace, mettendo in coda le chiamate sulla rete e allocando dinamicamente le chiamate alle varie location o agenzie, in base alle capacit\u00e0 e competenze.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ufeff\ufeff\ufeff\ufeff Realizza un call center virtuale all\u2019avanguardia e a costi davvero convenienti. Il Customer service \u00e8 fondamentale per qualsiasi azienda, ma i livelli di soddisfazione rischiano di diminuire significativamente quando i clienti chiamano e rimangono a lungo in attesa. Sedi ubicate in luoghi diversi e sistemi PBX obsoleti sono spesso sinonimo di servizi lenti. Tuttavia,&#8230;<\/p>\n","protected":false},"author":143,"featured_media":0,"parent":35900,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[],"colt_products":[1561,1551],"class_list":["post-36654","page","type-page","status-publish","hentry","colt_products-cloud-voice-vas","colt_products-voice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Centre Services | Colt Technology Services | IT<\/title>\n<meta name=\"description\" content=\"La soluzione di Contact Centre virtuale gestisce il flusso di chiamate mettendo a disposizione un registro chiamate, un\u2019IVR avanzata e integra il PBX del...\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Centre Services | Colt Technology Services | IT\" \/>\n<meta property=\"og:description\" content=\"La soluzione di Contact Centre virtuale gestisce il flusso di chiamate mettendo a disposizione un registro chiamate, un\u2019IVR avanzata e integra il PBX del...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/\" \/>\n<meta property=\"og:site_name\" content=\"Colt Technology Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ColtTechnologyServices\/\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-16T11:22:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/01\/Brand-2021-Stock-7-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@colt_technology\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/\",\"url\":\"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/\",\"name\":\"Contact Centre Services | Colt Technology Services | IT\",\"isPartOf\":{\"@id\":\"https:\/\/legacy.colt.net\/#website\"},\"datePublished\":\"2018-11-12T16:18:15+00:00\",\"dateModified\":\"2019-05-16T11:22:02+00:00\",\"description\":\"La soluzione di Contact Centre virtuale gestisce il flusso di chiamate mettendo a disposizione un registro chiamate, un\u2019IVR avanzata e integra il PBX del...\",\"breadcrumb\":{\"@id\":\"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/legacy.colt.net\/it\/product\/in-vas-e-contact-centre\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/legacy.colt.net\/it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Prodotti &#038; 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