{"id":70267,"date":"2020-02-12T14:53:23","date_gmt":"2020-02-12T14:53:23","guid":{"rendered":"https:\/\/www.colt.net\/?p=70267"},"modified":"2024-05-01T14:45:55","modified_gmt":"2024-05-01T13:45:55","slug":"colt-annonce-le-renforcement-de-la-presence-internationale-de-son-offre-voice-services-et-de-ses-fonctionnalites","status":"publish","type":"post","link":"https:\/\/legacy.colt.net\/fr\/resources\/colt-annonce-le-renforcement-de-la-presence-internationale-de-son-offre-voice-services-et-de-ses-fonctionnalites\/","title":{"rendered":"Colt annonce le renforcement de la pr\u00e9sence internationale de son offre Voice Services et de ses fonctionnalit\u00e9s"},"content":{"rendered":"

Colt poursuit le d\u00e9veloppement de son offre avec une proposition d\u2019extension internationale des entreprises avec une exp\u00e9rience client de grande qualit\u00e9 et de mani\u00e8re transparente.<\/em><\/p>\n

Paris, le 12 f\u00e9vrier 2020<\/strong> \u2013 Colt Technology Services<\/a> annonce l\u2019extension de son offre Voice Services<\/a> \u00e0 l\u2019Australie, \u00e0 la Bulgarie, \u00e0 la Croatie et \u00e0 la Hongrie. C\u2019est d\u00e9sormais 29 pays \u00e0 travers le monde qui b\u00e9n\u00e9ficient de cette offre. Cette extension s\u2019inscrit dans le cadre de l\u2019expansion\u00a0 mondiale de l\u2019\u00e9volution de ces services qui vont \u00eatre \u00e9galement disponibles \u00e0 Singapour, en Slovaquie, au Canada et aux Etats-Unis. Dans un environnement en pleine m\u00e9tamorphose, Colt met en \u0153uvre toute la puissance de la connectivit\u00e9 pour y apporter sa contribution de mani\u00e8re significative. Cette connectivit\u00e9 en constitue l\u2019un des principaux vecteurs. L\u2019objectif de cette contribution est d\u2019\u00e9liminer les obstacles auxquels sont confront\u00e9es les entreprises qui cherchent \u00e0 accro\u00eetre leur pr\u00e9sence internationale.<\/p>\n

Avec Voice Services<\/a>, les entreprises peuvent d\u00e9sormais proposer des num\u00e9ros de t\u00e9l\u00e9phone gratuits ou d’autres num\u00e9ros locaux. Elles peuvent \u00e9galement automatiser le routage complexe des appels via un portail unique en ligne. Cela permet de mettre en place facilement et rapidement des centres d\u2019appels virtuels. Cette mise en place assure une gestion efficace et rapide des appels entrants et sortants, la mise en attente des appels, le SVI (r\u00e9ponse vocale interactive<\/em>), le renvoi d’appel, le suivi et le reporting. Elles permettent ainsi aux entreprises de se focaliser sur leurs clients pour g\u00e9n\u00e9rer de la croissance et se d\u00e9velopper.<\/p>\n

Les entreprises ont la possibilit\u00e9 d\u2019acc\u00e9der rapidement et facilement \u00e0 un certain nombre des services gr\u00e2ce au portail Voice On Demand de Colt. Ce portail permet aux utilisateurs d\u2019avoir une liste d\u00e9taill\u00e9e de leurs num\u00e9ros de t\u00e9l\u00e9phone, un acc\u00e8s \u00e0 des informations compl\u00e8tes et centralis\u00e9es de tous les pays, aux commandes \u00e0 des commandes en libre-service et \u00e0 un enregistrement complet des commandes pass\u00e9es. Un des principaux avantages est de disposer d\u2019un processus num\u00e9rique enti\u00e8rement automatis\u00e9 et cela du d\u00e9but \u00e0 la fin de la commande.<\/p>\n

\u00ab\u00a0L\u2019\u00e9volution de notre offre s\u2019est poursuivie de mani\u00e8re continue,<\/em>\u00a0\u00bb pr\u00e9cise Rajiv Data, Chief Operating Officer de Colt Technology Services<\/strong>. \u00ab\u00a0Cela permet un accompagnement efficace des entreprises dans leur transformation digitale qui disposent, ainsi d\u2019outils performants pour travailler avec leurs clients et g\u00e9n\u00e9rer de la croissance. L\u2019extension internationale et continue de notre offre Voice Services permet aux entreprises de disposer d\u2019un seul et unique fournisseur mondial qui respecte les r\u00e9glementations \u00e0 100 % dans les diff\u00e9rents pays du monde. L\u2019un des grands avantages de notre offre est de permettre une gestion facile et efficace des services via un portail en ligne.<\/em>\u00a0\u00bb<\/p>\n

L\u2019extension de l\u2019offre Voices Services de Colt Technology Services dans les diff\u00e9rents pays est disponible d\u00e8s \u00e0 pr\u00e9sent.<\/p>\n

A propos de Colt<\/strong><\/p>\n

Colt met tout en \u0153uvre pour transformer la mani\u00e8re dont travaillent les entreprises gr\u00e2ce \u00e0 la puissance de la connectivit\u00e9. Le r\u00e9seau Colt IQ Network connecte plus de 900 centres de donn\u00e9es \u00e0 travers l\u2019Europe, l\u2019Asie, les plus grands centres d\u2019affaires d\u2019Am\u00e9rique du Nord et un nombre croissant de points d\u2019acc\u00e8s au cloud avec plus de 27 500 b\u00e2timents connect\u00e9s. Parfaitement au fait des exigences de connectivit\u00e9 des entreprises, Colt propose des solutions large bande de haute performance qui contribuent au succ\u00e8s de ses clients. La vision de Colt est d’\u00eatre l’entreprise la plus orient\u00e9e client du march\u00e9. Colt a d\u00e9velopp\u00e9 sa r\u00e9putation de leader de l\u2019exp\u00e9rience client en le mettant au c\u0153ur de sa strat\u00e9gie. Parmi ses clients, Colt compte des entreprises utilisatrices de grandes quantit\u00e9s de donn\u00e9es r\u00e9parties dans plus de 210 agglom\u00e9rations connect\u00e9es dans une trentaine de pays.<\/p>\n

Colt est \u00e9galement reconnu comme un acteur innovant et pionnier du SDN (r\u00e9seau d\u00e9fini par logiciel) et de la NFV (virtualisation des fonctions r\u00e9seau). D\u00e9tenue de mani\u00e8re priv\u00e9e, Colt est l\u2019une des entreprises les plus solides financi\u00e8rement de son secteur, offrant la meilleure exp\u00e9rience client \u00e0 des tarifs avantageux. Pour de plus amples informations, consultez le site: https:\/\/legacy.colt.net\/fr\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Colt poursuit le d\u00e9veloppement de son offre avec une proposition d\u2019extension internationale des entreprises avec une exp\u00e9rience client de grande qualit\u00e9 et de mani\u00e8re transparente. Paris, le 12 f\u00e9vrier 2020 \u2013 Colt Technology Services annonce l\u2019extension de son offre Voice Services \u00e0 l\u2019Australie, \u00e0 la Bulgarie, \u00e0 la Croatie et \u00e0 la Hongrie. C\u2019est d\u00e9sormais…<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[1671],"colt_ind":[1252],"colt_products":[1492],"colt_solutions":[],"class_list":["post-70267","post","type-post","status-publish","format-standard","hentry","colt_type-news-fr","colt_ind-technology-fr","colt_products-voice"],"acf":[],"yoast_head":"\nColt renforce la pr\u00e9sence globale de Voice Services<\/title>\n<meta name=\"description\" content=\"Colt annonce le renforcement de la pr\u00e9sence internationale de son offre Voice Services et de ses fonctionnalit\u00e9s Voice Services\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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