{"id":43784,"date":"2013-06-01T00:00:00","date_gmt":"2013-05-31T23:00:00","guid":{"rendered":"https:\/\/www.colt.net\/resources\/revendeurs-etes-vous-prets-a-surfer-sur-la-vague-du-cloud-computing-conseil-4-noubliez-pas-le-back-office\/"},"modified":"2013-06-01T00:00:00","modified_gmt":"2013-05-31T23:00:00","slug":"revendeurs-etes-vous-prets-a-surfer-sur-la-vague-du-cloud-computing-conseil-4-noubliez-pas-le-back-office","status":"publish","type":"post","link":"https:\/\/legacy.colt.net\/fr\/resources\/revendeurs-etes-vous-prets-a-surfer-sur-la-vague-du-cloud-computing-conseil-4-noubliez-pas-le-back-office\/","title":{"rendered":"Revendeurs, \u00eates-vous pr\u00eats \u00e0 surfer sur la vague du cloud computing ? Conseil #4 : N\u2019oubliez pas le back-office !"},"content":{"rendered":"<p>En proposant des services IT, et non plus simplement du mat\u00e9riel informatique, les revendeurs parviennent souvent \u00e0 mieux se rapprocher de leurs clients. Cependant, au-del\u00e0 des simples opportunit\u00e9s de vente continues, ils doivent \u00e9galement \u00eatre pr\u00e9par\u00e9s \u00e0 fournir l\u2019assistance et les conseils continus dont leurs clients cloud ont besoin.<\/p>\n<p>D\u2019autres aspects du mod\u00e8le commercial d&#8217;un revendeur doivent \u00e9galement \u00eatre pris en consid\u00e9ration, notamment les services d\u2019assistance, la pr\u00e9cision de la facturation et les mod\u00e8les de commission sur vente. Contrairement aux technologies traditionnelles, qui rendent le chiffre d\u2019affaires plus pr\u00e9visible, de nombreux services de cloud computing font l&#8217;objet d&#8217;une facturation mensuelle variable. Les revendeurs doivent donc s\u2019assurer que leurs syst\u00e8mes de facturation permettent de g\u00e9rer ce mode de facturation de fa\u00e7on pr\u00e9cise et efficace.<\/p>\n<p>Par ailleurs, les services de cloud computing modifient de fa\u00e7on radicale la plupart des mod\u00e8les de commission sur vente, qu&#8217;il convient d&#8217;actualiser. Les revendeurs doivent s\u2019assurer qu\u2019ils sont pr\u00eats \u00e0 r\u00e9tribuer leur personnel commercial de fa\u00e7on ad\u00e9quate dans ce nouvel environnement : les primes anticip\u00e9es seront sans aucun doute remplac\u00e9es par les primes de r\u00e9sultats dans l\u2019ensemble du secteur. Enfin, les services d\u2019assistance doivent \u00eatre dot\u00e9s de l\u2019expertise appropri\u00e9e et avoir acc\u00e8s \u00e0 des informations et outils ad\u00e9quats, afin de pouvoir s\u2019adapter aux nouvelles formes d\u2019assistance impos\u00e9es par la dur\u00e9e de vie prolong\u00e9e et l\u2019\u00e9volution continue des solutions cloud, qui font pr\u00e9cis\u00e9ment la force de cette technologie. Exigez de votre fournisseur qu\u2019il offre des possibilit\u00e9s de formation ad\u00e9quates \u00e0 vos services d\u2019assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En proposant des services IT, et non plus simplement du mat\u00e9riel informatique, les revendeurs parviennent souvent \u00e0 mieux se rapprocher de leurs clients. Cependant, au-del\u00e0 des simples opportunit\u00e9s de vente continues, ils doivent \u00e9galement \u00eatre pr\u00e9par\u00e9s \u00e0 fournir l\u2019assistance et les conseils continus dont leurs clients cloud ont besoin. D\u2019autres aspects du mod\u00e8le commercial d&#8217;un&#8230;<\/p>\n","protected":false},"author":112,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[],"colt_ind":[],"colt_products":[],"colt_solutions":[],"class_list":["post-43784","post","type-post","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Revendeurs, \u00eates-vous pr\u00eats \u00e0 surfer sur la vague du cloud computing ? Conseil #4 : N\u2019oubliez pas le back-office ! - Colt Technology Services<\/title>\n<meta name=\"description\" content=\"Revendeurs, \u00eates-vous pr\u00eats \u00e0 surfer sur la vague du cloud computing ? Conseil #4 : N\u2019oubliez pas le back-office ! 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