Apr\u00e8s plusieurs ann\u00e9es de rapide croissance, Fintyre occupe aujourd\u2019hui le fauteuil de leader sur le march\u00e9 italien des pneumatiques de remplacement. Implant\u00e9e dans l\u2019ensemble du pays, la soci\u00e9t\u00e9 effectue des livraisons quotidiennes ou biquotidiennes au d\u00e9part de ses 14 entrep\u00f4ts situ\u00e9s \u00e0 des endroits strat\u00e9giques tout en commercialisant ses produits au d\u00e9tail par l\u2019interm\u00e9diaire de son r\u00e9seau de 39 magasins.<\/p>\n
La croissance de Fintyre tient en grande partie \u00e0 l\u2019int\u00e9gration du distributeur FranceGomme et des enseignes Pneusmarket et LGg. Toutefois, l\u2019interconnexion des r\u00e9seaux h\u00e9t\u00e9rog\u00e8nes exploit\u00e9s par ces entreprises s\u2019annon\u00e7ait complexe, se souvient Paolo Pessi, DSI de Fintyre\u00a0:<\/p>\n
\u00ab\u00a0Nous nous sommes retrouv\u00e9s face \u00e0 plusieurs fournisseurs et<\/em> solutions de connectivit\u00e9 h\u00e9t\u00e9roclites, de sorte qu\u2019il \u00e9tait particuli\u00e8rement difficile de d\u00e9finir un bon accord d\u2019engagement de service (SLA) couvrant l\u2019ensemble de notre infrastructure. De plus, en tant qu\u2019entreprise de moyennes dimensions, nous \u00e9tions trop modestes pour b\u00e9n\u00e9ficier de l\u2019aide et de l\u2019attention n\u00e9cessaires de la part de notre principal fournisseur<\/em>.\u00a0\u00bb<\/p><\/blockquote>\n
R\u00e9sultat, Fintyre a d\u00fb g\u00e9rer un grand nombre d\u2019incidents r\u00e9seau. \u00ab\u00a0Chaque semaine, l\u2019un de nos entrep\u00f4ts subissait une perte de connectivit\u00e9, et chaque jour, au moins l\u2019un de nos magasins devait r\u00e9soudre un probl\u00e8me. Bref, les difficult\u00e9s rencontr\u00e9es pour acc\u00e9der \u00e0 nos applications critiques commen\u00e7aient \u00e0 peser sur notre activit\u00e9 et notre chiffre d\u2019affaires<\/em>\u00a0\u00bb, ajoute Paolo Pessi.<\/p>\n
Le DSI d\u00e9cida alors que la meilleure solution \u00e9tait de repartir sur de nouvelles bases. \u00ab\u00a0Je souhaitais travailler avec un fournisseur unique, capable \u00e0 la fois de nous offrir de meilleures performances r\u00e9seau, de r\u00e9duire le nombre d\u2019incidents et de faire preuve d\u2019une plus grande proactivit\u00e9<\/em>\u00a0\u00bb, explique-t-il.<\/p>\n
Les bonnes performances au juste prix<\/strong><\/p>\n
Paolo Pessi se souvient des raisons qui l\u2019ont amen\u00e9 \u00e0 s\u00e9lectionner Colt pour transformer le r\u00e9seau de Fintyre. \u00ab\u00a0L\u2019\u00e9quipe Colt a montr\u00e9 qu\u2019elle avait bien cern\u00e9 nos besoins et nos priorit\u00e9s. Son r\u00e9seau SD\u00a0WAN est une solution technologique avanc\u00e9e qui r\u00e9pond parfaitement \u00e0 nos attentes et int\u00e8gre sans difficult\u00e9 le r\u00e9seau des entreprises que nous avons acquises. De plus, Colt nous a propos\u00e9 un service de qualit\u00e9 au juste prix. En deux mots, c\u2019est une offre \u00e9quilibr\u00e9e que j\u2019ai pu pr\u00e9senter les yeux ferm\u00e9s \u00e0 notre Conseil d\u2019administration<\/em>.\u00a0\u00bb<\/p>\n
Le r\u00e9seau SD\u00a0WAN manag\u00e9 fourni par Colt propose plusieurs m\u00e9thodes d\u2019acc\u00e8s en fonction du volume de donn\u00e9es et des exigences de performances de chaque \u00e9tablissement. Des circuits MPLS ont \u00e9t\u00e9 install\u00e9s sur les principaux sites, ainsi que dans les deux data centres qui h\u00e9bergent les applications m\u00e9tier de Fintyre (ERP, gestion des commandes, facturation, gestion des entrep\u00f4ts et informatique d\u00e9cisionnelle \u2014 BI), lesquelles se caract\u00e9risent par des volumes de donn\u00e9es cons\u00e9quents et requi\u00e8rent des performances optimales.<\/p>\n
Pour leur part, les sites plus modestes tels que les magasins de vente au d\u00e9tail utilisent une connexion Internet tierce. Pour la premi\u00e8re fois, ces \u00e9tablissements b\u00e9n\u00e9ficient \u00e9galement d\u2019une connexion de secours, souvent assur\u00e9e par la technologie 3G\/4G. \u00ab\u00a0Les circuits de secours dont disposent nos points de vente constituent un avantage sign\u00e9 Colt. Ces circuits permettent de maintenir la connectivit\u00e9 des magasins et d\u2019\u00e9viter ainsi toute perte de recettes<\/em>\u00a0\u00bb, se f\u00e9licite Paolo Pessi.<\/p>\n
Un acc\u00e8s ais\u00e9 en tous lieux<\/strong><\/p>\n
D\u00e9sormais, toutes les marques de Fintyre sont connect\u00e9es par un r\u00e9seau moderne enti\u00e8rement manag\u00e9. \u00ab\u00a0Colt fournit la bande passante dont nous avons besoin pour garantir la qualit\u00e9 et les performances d\u00e9finies par le cahier des charges. O\u00f9 que nous soyons \u2014 au bureau, en d\u00e9placement ou \u00e0 la maison \u2014, nous pouvons, facilement et en toute s\u00e9curit\u00e9, \u00e9changer des informations, collaborer et acc\u00e9der aux diff\u00e9rentes applications qui permettent \u00e0 Fintyre de rester op\u00e9rationnel en permanence.<\/em>\u00a0\u00bb<\/p>\n
Gr\u00e2ce \u00e0 la gestion proactive du r\u00e9seau, Fintyre a enregistr\u00e9 une baisse spectaculaire des incidents par rapport \u00e0 sa pr\u00e9c\u00e9dente infrastructure. \u00ab\u00a0Le haut niveau de disponibilit\u00e9 dont nous b\u00e9n\u00e9ficions d\u00e9sormais gr\u00e2ce \u00e0 Colt est un indicateur important pour nous<\/em>\u00a0\u00bb, poursuit Paolo Pessi.<\/p>\n
Outre une visibilit\u00e9 compl\u00e8te de son r\u00e9seau par le biais du portail client de Colt, le DSI du groupe italien peut contacter son charg\u00e9 de compte pour toute question ou en cas de probl\u00e8me. \u00ab\u00a0Jusqu\u2019alors, je n\u2019avais jamais eu l\u2019occasion d\u2019entrer directement en contact avec un interlocuteur\u00a0! C\u2019est une approche du service client que j\u2019appr\u00e9cie \u00e9norm\u00e9ment<\/em>\u00a0\u00bb, poursuit-il.<\/p>\n
Lorsque Fintyre sera pr\u00eat \u00e0 exporter ses activit\u00e9s dans d\u2019autres pays europ\u00e9ens, l\u2019extension du r\u00e9seau SD WAN de Colt ne posera aucun probl\u00e8me\u00a0: \u00ab\u00a0Avec Colt, nous pouvons compter sur un seul et unique prestataire, et nous b\u00e9n\u00e9ficions de l\u2019assurance d\u2019un niveau de service homog\u00e8ne dans l\u2019ensemble de nos activit\u00e9s, partout en Europe<\/em>.\u00a0\u00bb<\/p>\n","protected":false},"excerpt":{"rendered":"
Apr\u00e8s plusieurs ann\u00e9es de rapide croissance, Fintyre occupe aujourd\u2019hui le fauteuil de leader sur le march\u00e9 italien des pneumatiques de remplacement. Implant\u00e9e dans l\u2019ensemble du pays, la soci\u00e9t\u00e9 effectue des livraisons quotidiennes ou biquotidiennes au d\u00e9part de ses 14 entrep\u00f4ts situ\u00e9s \u00e0 des endroits strat\u00e9giques tout en commercialisant ses produits au d\u00e9tail par l\u2019interm\u00e9diaire de…<\/p>\n","protected":false},"author":2,"featured_media":100848,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[1175],"colt_ind":[1212,1797],"colt_products":[1260,1501],"colt_solutions":[1778],"class_list":["post-102096","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","colt_type-case-studies-fr","colt_ind-business-fr","colt_ind-manufacturing-fr","colt_products-colt-business-connect-fr","colt_products-sd-wan","colt_solutions-modernise-cloud-environments"],"acf":[],"yoast_head":"\n
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