{"id":95201,"date":"2020-12-30T18:08:01","date_gmt":"2020-12-30T18:08:01","guid":{"rendered":"https:\/\/www.colt.net\/resources\/cosco-shipping-lines-belgium\/"},"modified":"2022-02-28T14:52:32","modified_gmt":"2022-02-28T14:52:32","slug":"cosco-shipping-lines-belgium","status":"publish","type":"post","link":"https:\/\/legacy.colt.net\/es\/resources\/cosco-shipping-lines-belgium\/","title":{"rendered":"Cosco Shipping Lines (B\u00e9lgica) – Impulsores de negocio: por qu\u00e9 transformar las comunicaciones"},"content":{"rendered":"

Impulsores de negocio: por qu\u00e9 transformar las comunicaciones<\/strong><\/span><\/h2>\n

Operando como agente de Cosco Shipping Lines China, Cosco B\u00e9lgica ofrece a los importadores y exportadores de B\u00e9lgica, Luxemburgo y pa\u00edses vecinos paquetes log\u00edsticos personalizados. Garantizar las comunicaciones con los clientes y los capitanes de las embarcaciones es una parte importante del trabajo de Johan De Wispelaere como IT Manager. La migraci\u00f3n de las aplicaciones locales de Microsoft a Microsoft 365 lo llev\u00f3 a explorar el uso de MS Teams para satisfacer las necesidades de las llamadas de voz y v\u00eddeo de Cosco. \u00abLa capacidad de usar un ordenador como tel\u00e9fono con un n\u00famero fijo era algo que nuestro antiguo PBX no era capaz de hacer\u00bb, comenta. Con el 75 % de los empleados trabajando desde casa debido a la pandemia, Johan se dio cuenta de que MS Teams podr\u00eda facilitar el funcionamiento fluido de las comunicaciones internas y externas.<\/p>\n

Quendra<\/a> ofrece servicios de consultor\u00eda y desarrolla soluciones TIC para empresas en varios pa\u00edses europeos.<\/p>\n

\u00bfPor qu\u00e9 Colt para la integraci\u00f3n de voz en MS Teams?<\/strong><\/span><\/p>\n

Como socio de Microsoft, Colt integra Microsoft 365 y Colt IQ Network para proporcionar conectividad de confianza con un alto ancho de banda para comunicaciones de voz y v\u00eddeo.<\/p>\n

La soluci\u00f3n<\/strong><\/span><\/p>\n

Colt integra un controlador de frontera de sesi\u00f3n (SBC) certificado por Microsoft con base en la nube con los servicios existentes Colt IP Access y SIP Trunking de Cosco para conseguir realizar llamadas de voz y v\u00eddeo con MS Teams. Cosco mantuvo sus n\u00fameros existentes de marcaci\u00f3n directa, lo que garantiza la transparencia para los clientes y dem\u00e1s personas externas. Los empleados utilizan tel\u00e9fonos IP de escritorio o softphones en sus ordenadores port\u00e1tiles para realizar y recibir llamadas.<\/p>\n

\"\"<\/p>\n

Resultados comerciales<\/strong><\/span><\/p>\n

Tras una breve validaci\u00f3n del concepto, la soluci\u00f3n se implement\u00f3 para los 95 empleados de las oficinas de la empresa en Amberes y Zeebrugge. Algunos beneficios incluyen:
\nConfiguraci\u00f3n m\u00e1s sencilla de usuarios y grupos de b\u00fasqueda<\/p>\n

Facilidad de conexi\u00f3n con las personas que trabajan desde casa. Videollamadas f\u00e1ciles de organizar y de alta calidad para participantes internos y externos \u00abA los usuarios les encanta: la interfaz es la misma en todos los dispositivos y es tan intuitiva que est\u00e1n descubriendo nuevas funciones por s\u00ed mismos\u00bb, dice Johan. \u00abLos usuarios tambi\u00e9n pueden gestionar el restablecimiento de contrase\u00f1as sin la ayuda de TI, lo que facilita el trabajo de mi equipo\u00bb.<\/p>\n

\u00abA diferencia de otras soluciones de integraci\u00f3n de voz que consideramos, la de Colt se basa en la nube, algo que se encuadra con la trayectoria de Cosco hacia la nube.\u00bb
\nJohan De Wispelaere, IT Manager, Cosco Shipping Lines<\/strong><\/p><\/blockquote>\n

Ser una soluci\u00f3n basada en la nube implica una implementaci\u00f3n m\u00e1s r\u00e1pida y sin interrupciones, ya que no hay que instalar ni configurar ning\u00fan equipo en el sitio del cliente. La soluci\u00f3n de Colt tambi\u00e9n demostr\u00f3 ser m\u00e1s rentable.<\/p>\n

Colt, Quendra y ez Networking (socio de Cosco para Microsoft 365) trabajaron en estrecha colaboraci\u00f3n para garantizar una entrega r\u00e1pida y sin problemas. \u00abLa colaboraci\u00f3n fue excelente, todos entendieron sus responsabilidades y aportaron su experiencia t\u00e9cnica\u00bb, afirma Johan. El cambio un viernes por la noche permiti\u00f3 que la soluci\u00f3n pudiera usarse sin problemas el lunes siguiente por la ma\u00f1ana. La oficina de Cosco en R\u00f3terdam tambi\u00e9n est\u00e1 implementando la misma soluci\u00f3n.<\/p>\n

Como socio de Colt a largo plazo, Quendra dise\u00f1a y ofrece soluciones de TI y comunicaciones para clientes corporativos en Europa. Para garantizar la calidad y fiabilidad de sus soluciones, Quendra trabaja con l\u00edderes de mercado, como Colt.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Cosco quer\u00eda facilitar que los empleados se mantuvieran en contacto entre ellos y con los clientes mientras trabajaban desde casa.<\/p>\n","protected":false},"author":83,"featured_media":86895,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[1179],"colt_ind":[1214],"colt_products":[1464],"colt_solutions":[],"class_list":["post-95201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","colt_type-case-studies-es","colt_ind-business-es","colt_products-intelligent-communications-es"],"acf":[],"yoast_head":"\nCosco Shipping Lines (B\u00e9lgica) - Impulsores de negocio: por qu\u00e9 transformar las comunicaciones - Colt Technology Services<\/title>\n<meta name=\"description\" content=\"Cosco quer\u00eda facilitar que los empleados se mantuvieran en contacto entre ellos y con los clientes mientras trabajaban desde casa.\" \/>\n<meta name=\"robots\" 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