{"id":47675,"date":"2016-08-31T00:00:00","date_gmt":"2016-08-30T23:00:00","guid":{"rendered":"https:\/\/www.colt.net\/resources\/imsolutions-case-study\/"},"modified":"2016-08-31T00:00:00","modified_gmt":"2016-08-30T23:00:00","slug":"imsolutions-case-study","status":"publish","type":"post","link":"https:\/\/legacy.colt.net\/es\/resources\/imsolutions-case-study\/","title":{"rendered":"IMSolutions"},"content":{"rendered":"<div style=\"text-align: center;\"><\/div>\n<h4><span style=\"color: #00a59b;\"><strong>Colt ayuda a reducir el ratio de incidencias t\u00e9cnicas y los costes operativos y de backoffice de IMSolutions<\/strong><\/span><\/h4>\n<ul>\n<li>El ratio de incidencias t\u00e9cnicas baj\u00f3 hasta un 20%, mejorando en un 12% su tasa de cobro.<\/li>\n<li>Los costes operativos y de backoffice se redujeron por encima del 15%.<\/li>\n<\/ul>\n<p>El principal reto que esta operaci\u00f3n planteaba a Colt era el de construir un entorno estable y seguro para las comunicaciones, as\u00ed como establecer una conectividad intra-grupo y externa fiable y segura para un cliente habituado a tratar con informaci\u00f3n delicada con grandes picos de tr\u00e1fico. Para ello se dispusieron las tecnolog\u00edas de conexi\u00f3n de red local de 100 mb, DCS (2x colo), VoIP dedicada y tarifa plana para todos los servicios.<\/p>\n<p>IMSolutions es una compa\u00f1\u00eda tecnol\u00f3gica de soluciones de pago, que opera en Espa\u00f1a y est\u00e1 pensando en internacionalizar sus servicios a Europa y LATAM en breve (por lo que la posibilidad de obtener cobertura internacional a trav\u00e9s de Colt era fundamental para la firma). IMSolutions trabaja principalmente en los sectores de las telecomunicaciones, utilities, banca-finanzas, fondos de inversi\u00f3n, seguros, fintech-insurtech, e-commerce y agencias de recobro.<\/p>\n<p>La tecnolog\u00eda de medios de pago que desarrolla IMSolutions se sustenta en tres pilares esenciales para desarrollar unos servicios ad hoc para la operaci\u00f3n: la alta disponibilidad de su pasarela de pago, su solidez y la seguridad de las transacciones de pago.<\/p>\n<p>El Ecosistema de pagos que desarrolla IMSolutions es muy exigente en t\u00e9rminos de conectividad multicanal en tiempo real \u201cPagador-Plataforma de pago de IMSolutions-Sistemas del Cliente\u201d.<\/p>\n<blockquote><q>La valoraci\u00f3n global sobre el servicio recibido por parte de Colt es positiva en dos direcciones. En primer lugar, por la calidad t\u00e9cnica del producto en t\u00e9rminos de solidez, consistencia y seguridad. En segundo t\u00e9rmino, en el \u00e1mbito del asesoramiento y atenci\u00f3n recibidos en las fases de pre-venta y post-venta<\/q><\/blockquote>\n<div style=\"text-align: center;\">\n<p>[file_download heading=&#8221;Descargar caso de \u00e9xito completo&#8221; sub_heading=&#8221;IMSolutions&#8221; url=&#8221;https:\/\/legacy.colt.net\/wp-content\/uploads\/sites\/9\/2016\/08\/IM-Solutions_2016_ES.pdf&#8221; alignment=&#8221;center&#8221;]<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Colt ayuda a reducir el ratio de incidencias t\u00e9cnicas y los costes operativos y de backoffice de IMSolutions El ratio de incidencias t\u00e9cnicas baj\u00f3 hasta un<\/p>\n","protected":false},"author":48,"featured_media":47676,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[1179],"colt_ind":[1214,1254],"colt_products":[1264,1633,1635],"colt_solutions":[],"class_list":["post-47675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","colt_type-case-studies-es","colt_ind-business-es","colt_ind-technology-es","colt_products-business-connect-es","colt_products-cloud-connect-es","colt_products-voice-and-collaboration-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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