{"id":100221,"date":"2021-07-19T13:31:04","date_gmt":"2021-07-19T12:31:04","guid":{"rendered":"https:\/\/www.colt.net\/?p=100221"},"modified":"2021-07-19T13:31:04","modified_gmt":"2021-07-19T12:31:04","slug":"cuales-son-los-desafios-de-la-inteligencia-artificial-en-la-actualidad","status":"publish","type":"post","link":"https:\/\/legacy.colt.net\/es\/resources\/cuales-son-los-desafios-de-la-inteligencia-artificial-en-la-actualidad\/","title":{"rendered":"\u00bfCu\u00e1les son los desaf\u00edos de la Inteligencia Artificial en la actualidad?"},"content":{"rendered":"<p><span style=\"font-weight: 400\">La pandemia causada por el COVID-19 ha disparado la <\/span><b>adopci\u00f3n de la\u00a0 Inteligencia Artificial (IA) en la transformaci\u00f3n de la gesti\u00f3n de servicios TI<\/b><span style=\"font-weight: 400\"> en la actualidad. La fuerza laboral mundial est\u00e1 experimentando un cambio tecnol\u00f3gico masivo que muchos llaman ya la \u201cCuarta Revoluci\u00f3n Industrial\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Con las empresas evolucionando cada vez m\u00e1s r\u00e1pido hacia la transformaci\u00f3n digital debido a la pandemia, el a\u00f1o pasado, los desaf\u00edos en la administraci\u00f3n de servicios TI se centraron en reconstruir los negocios reduciendo el tiempo de inactividad. Este a\u00f1o, el principal desaf\u00edo se centra en<\/span><b> asignar la IA cada vez m\u00e1s a las tareas del d\u00eda a d\u00eda<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">La IA est\u00e1 transformando los procesos comerciales y la gesti\u00f3n de servicios de TI cambiando as\u00ed el concepto. <\/span><b>El aumento del uso de la IA es inevitable ya que mejora la autosuficiencia y la experiencia del cliente<\/b><span style=\"font-weight: 400\">, por ejemplo, hay procesos laborales como responder solicitudes de servicios, administrar tickets de incidencias y otros servicios, que se podr\u00edan automatizar gracias a esta nueva tecnolog\u00eda, as\u00ed, estos servicios se realizar\u00edan de forma m\u00e1s r\u00e1pida, econ\u00f3mica y eficiente. Reduciendo este tiempo las empresas pueden invertir en trabajar por mejorar la experiencia del cliente con servicios internos o externos.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Los l\u00edderes empresariales comprenden el valor empresarial que tiene la IA para la gesti\u00f3n de servicios en toda la organizaci\u00f3n. Es sin duda una buena herramienta para convertir la empresa en un sitio m\u00e1s agradable tanto para el consumidor como para los empleados. Dentro de sus <\/span><b>ventajas<\/b><span style=\"font-weight: 400\"> destacan:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ahorro de tiempo para los empleados y los usuarios<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Aprendizaje autom\u00e1tico<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Velocidad y simplicidad<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">A pesar de esto, hay <\/span><b>conceptos err\u00f3neos sobre la IA<\/b><span style=\"font-weight: 400\">, y los empleados ante la posibilidad de adopci\u00f3n de IA se sienten m\u00e1s preocupados que entusiasmados. Para estos trabajadores, las capacidades revolucionarias de la tecnolog\u00eda de inteligencia artificial y su creciente adopci\u00f3n pueden resultar intimidantes. A pesar del auge de la IA, <\/span><b>los empleados poseen habilidades y emociones \u00fanicas, estas habilidades y emociones no pueden ser reemplazadas<\/b><span style=\"font-weight: 400\">. Sin embargo, la IA puede agilizar los procesos, aumentar los roles humanos y ayudar en tareas que solo los humanos pueden completar.<\/span><\/p>\n<p><span style=\"font-weight: 400\">La IA es hoy para el ser humano lo que Solow llam\u00f3 la \u201cparadoja de la productividad\u201d en 1987 con la revoluci\u00f3n inform\u00e1tica: la gente estaba preocupada por sus trabajos y los economistas hablaban de aumentar la productividad, pero esto no sucedi\u00f3 hasta que los humanos adoptaron la inform\u00e1tica como propia.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Hoy en d\u00eda, los seres humanos necesitan aceptar la IA y transformarse a s\u00ed mismos entendiendo su nuevo rol en el trabajo. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La pandemia causada por el COVID-19 ha disparado la adopci\u00f3n de la\u00a0 Inteligencia Artificial (IA) en la transformaci\u00f3n de la gesti\u00f3n de servicios TI en la actualidad. La fuerza laboral mundial est\u00e1 experimentando un cambio tecnol\u00f3gico masivo que muchos llaman ya la \u201cCuarta Revoluci\u00f3n Industrial\u201d. Con las empresas evolucionando cada vez m\u00e1s r\u00e1pido hacia la&#8230;<\/p>\n","protected":false},"author":2,"featured_media":86704,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[1174],"colt_ind":[1214,1254,1259],"colt_products":[1264,1319,1719,1659,1649,1464,1644,1645,1750,1639,1419],"colt_solutions":[1781,1784,1778,1779,1782,1783,1785,1780],"class_list":["post-100221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","colt_type-blog-es","colt_ind-business-es","colt_ind-technology-es","colt_ind-telecoms-es","colt_products-business-connect-es","colt_products-dca-es","colt_products-ethernet-hub-spoke-es","colt_products-ethernet-line-es","colt_products-ethernet-vpn-es","colt_products-intelligent-communications-es","colt_products-ip-access-es","colt_products-ip-vpn-es","colt_products-on-demand-es","colt_products-sd-wan-es","colt_products-voice-on-demand-es","colt_solutions-capital-markets","colt_solutions-communications","colt_solutions-modernise-cloud-environments","colt_solutions-network-as-a-service","colt_solutions-networking","colt_solutions-optimise-network-infrastructure","colt_solutions-security","colt_solutions-transform-your-workplace"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfCu\u00e1les son los desaf\u00edos de la Inteligencia Artificial en la actualidad? - Colt Technology Services<\/title>\n<meta name=\"description\" content=\"\u00bfCu\u00e1les son los desaf\u00edos de la Inteligencia Artificial en la actualidad? 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