{"id":125493,"date":"2023-10-30T10:35:20","date_gmt":"2023-10-30T10:35:20","guid":{"rendered":"https:\/\/www.colt.net\/?page_id=125493"},"modified":"2024-04-08T14:51:55","modified_gmt":"2024-04-08T13:51:55","slug":"professional-services","status":"publish","type":"page","link":"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/","title":{"rendered":"Solutions Overview: Professional Services"},"content":{"rendered":"\n\n\t<nav class=\"breadcrumb\"><span><span><a href=\"https:\/\/legacy.colt.net\/es\/\">Home<\/a><\/span><\/span><\/nav>\n<h1>\n\t\tTu red est\u00e1 en buenas manos.\n\t<\/h1>\n\t<p>Las redes corporativas que se extienden a trav\u00e9s de la Nube, los usuarios remotos y las instalaciones del cliente son la base de tus negocios digitales. Su creciente complejidad significa que se requiere una experiencia altamente cualificada, as\u00ed como una gran inversi\u00f3n en herramientas, sistemas y procesos para dise\u00f1ar, instalar y administrar estos servicios por tu cuenta. A medida que avanzas con tu estrategia de digitalizaci\u00f3n, es fundamental evitar el riesgo de eliminar recursos e inversiones valiosos de estas iniciativas clave para apoyar la operaci\u00f3n diaria de la red. El equipo de Professional Services de Colt puede ocuparse de tu infraestructura digital mientras te centras en hacer crecer tu negocio.<\/p>\n<h2>\n\t\tPONTE EN CONTACTO CON NOSOTROS:\n\t<\/h2>\n\t\t\t<a href=\"https:\/\/legacy.colt.net\/es\/connect\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tVerificar disponibilidad\n\t\t\t\t\t<\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/09\/Image-11.png\" alt=\"Image 11\" itemprop=\"image\" height=\"900\" width=\"800\" title=\"Image 11\" onerror=\"this.style.display='none'\"  \/>\n<h2>\n\t\tTus opciones de servicio profesional al detalle\n\t<\/h2>\n\t<p>Todos nuestros productos vienen con un conjunto predeterminado de servicios, que se incluyen de forma est\u00e1ndar con todas nuestras soluciones. Estos servicios predeterminados incluyen soporte de Sales Engineering, Service Delivery est\u00e1ndar, Operations y Customer management. Para los Clientes que desean servicios mejorados, adem\u00e1s de estos servicios est\u00e1ndar, en Colt ofrecemos una gama de servicios profesionales.<\/p>\n<h2>\n\t\tEXPLORA TUS OPCIONES DE SERVICIO\n\t<\/h2>\n\t\t<nav>\n\t\t\t<ul>\n\t\t\t\t\t\t\t\t<li data-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t<a href=\"javascript:void(0);\" tabindex=\"-1\">Dise\u00f1o\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li data-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t<a href=\"javascript:void(0);\" tabindex=\"-1\">Transici\u00f3n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li data-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t<a href=\"javascript:void(0);\" tabindex=\"-1\">Operaciones\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li data-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t<a href=\"javascript:void(0);\" tabindex=\"-1\">Gesti\u00f3n de clientes\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/nav>\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t\t\t\t\t\tDise\u00f1o\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div class=\"fl-builder-content fl-builder-content-125306 fl-builder-template fl-builder-row-template fl-builder-global-templates-locked\" data-post-id=\"125306\"><div class=\"fl-row fl-row-full-width fl-row-bg-none fl-node-265bcy1d0t7u fl-row-default-height fl-row-align-center\" data-node=\"265bcy1d0t7u\">\n\t<div class=\"fl-row-content-wrap\">\n\t\t\t\t\t\t\t\t<div class=\"fl-row-content fl-row-full-width fl-node-content\">\n\t\t\n<div class=\"fl-col-group fl-node-7ho2c8tfmd4z\" data-node=\"7ho2c8tfmd4z\">\n\t\t\t<div class=\"fl-col fl-node-tg3eqh1owpik fl-col-bg-color\" data-node=\"tg3eqh1owpik\">\n\t<div class=\"fl-col-content fl-node-content\">\t\t<div class=\"fl-module fl-module-photo fl-node-jbuoqc2aldfn\" data-node=\"jbuoqc2aldfn\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div role=\"figure\" class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-125690 size-full\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Design-01.png\" alt=\"Service-Design-01\" height=\"500\" width=\"500\" title=\"Service-Design-01\"  itemprop=\"image\" srcset=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Design-01.png 500w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Design-01-300x300.png 300w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Design-01-400x400.png 400w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-y705j1hw4foa\" data-node=\"y705j1hw4foa\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Dise\u00f1o de Servicios<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-dy1trwflco09\" data-node=\"dy1trwflco09\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Servicios de asesoramiento para analizar tu red, aplicaciones y seguridad, identificar problemas y recomendar soluciones. <\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-list-icon fl-node-yhn7sjeoaut0\" data-node=\"yhn7sjeoaut0\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t\n<div class=\"uabb-module-content uabb-list-icon\">\n\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Evaluaciones del Capability Maturity Model (CMM), incluida la WAN Transformation, Cloud Migration Readiness, Cloud Optimisation, y la Applicated Portfolio Modernisation<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Servicios de Consultor\u00eda: Expertos como Servicio para ayudar a respaldar el ciclo de vida desde \u00abDescubrir\u00bb hasta \u00abDise\u00f1ar\u00bb, pasando por \u00abImplementar\u00bb, \u00abAsegurar\u00bb y \u00abOptimizar\u00bb.<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><div class=\"uabb-js-breakpoint\" style=\"display: none;\"><\/div>\t\t\t\t\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t\t\t\t\t\tTransici\u00f3n\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div class=\"fl-builder-content fl-builder-content-125320 fl-builder-template fl-builder-row-template fl-builder-global-templates-locked\" data-post-id=\"125320\"><div class=\"fl-row fl-row-full-width fl-row-bg-none fl-node-52k41aidwjeo fl-row-default-height fl-row-align-center\" data-node=\"52k41aidwjeo\">\n\t<div class=\"fl-row-content-wrap\">\n\t\t\t\t\t\t\t\t<div class=\"fl-row-content fl-row-full-width fl-node-content\">\n\t\t\n<div class=\"fl-col-group fl-node-vtyxsm1jc732\" data-node=\"vtyxsm1jc732\">\n\t\t\t<div class=\"fl-col fl-node-vcitb2dk1e3h fl-col-bg-color\" data-node=\"vcitb2dk1e3h\">\n\t<div class=\"fl-col-content fl-node-content\">\t\t<div class=\"fl-module fl-module-photo fl-node-bwuxd54hy2lv\" data-node=\"bwuxd54hy2lv\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div role=\"figure\" class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-125684 size-full\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Transition-01.png\" alt=\"Service-Transition-01\" height=\"500\" width=\"500\" title=\"Service-Transition-01\"  itemprop=\"image\" srcset=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Transition-01.png 500w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Transition-01-300x300.png 300w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Transition-01-400x400.png 400w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-5xi1acz2jdmr\" data-node=\"5xi1acz2jdmr\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Transici\u00f3n de los Servicios<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-pwv3mquh60y9\" data-node=\"pwv3mquh60y9\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Puedes pasar tus servicios a Colt de forma f\u00e1cil y r\u00e1pida.<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-list-icon fl-node-g9nq51zcwydk\" data-node=\"g9nq51zcwydk\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t\n<div class=\"uabb-module-content uabb-list-icon\">\n\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Integraci\u00f3n de servicios: configura todo correctamente desde el principio para optimizar el rendimiento, ahorrar costes y reducir la duraci\u00f3n de la implementaci\u00f3n<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Integraci\u00f3n digital: se trata de una soluci\u00f3n de integraci\u00f3n r\u00e1pida de API que permite a las distintas partes conectar sus herramientas de ITSM, como los sistemas de resoluci\u00f3n de problemas<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Inducci\u00f3n de los servicios: dise\u00f1ada para desarrollar la experiencia necesaria para sacar el m\u00e1ximo partido a los servicios de Colt y as\u00ed maximizar el retorno de esta inversi\u00f3n<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Gesti\u00f3n de proyectos: servicios integrales de gesti\u00f3n de proyectos para llevar a cabo la implementaci\u00f3n de los servicios<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><div class=\"uabb-js-breakpoint\" style=\"display: none;\"><\/div>\t\t\t\t\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t\t\t\t\t\tOperaciones\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div class=\"fl-builder-content fl-builder-content-125336 fl-builder-template fl-builder-row-template fl-builder-global-templates-locked\" data-post-id=\"125336\"><div class=\"fl-row fl-row-full-width fl-row-bg-none fl-node-fwn0uir3e4y7 fl-row-default-height fl-row-align-center\" data-node=\"fwn0uir3e4y7\">\n\t<div class=\"fl-row-content-wrap\">\n\t\t\t\t\t\t\t\t<div class=\"fl-row-content fl-row-full-width fl-node-content\">\n\t\t\n<div class=\"fl-col-group fl-node-lxb93y1qap2z\" data-node=\"lxb93y1qap2z\">\n\t\t\t<div class=\"fl-col fl-node-dfa4mbexl9i6 fl-col-bg-color\" data-node=\"dfa4mbexl9i6\">\n\t<div class=\"fl-col-content fl-node-content\">\t\t<div class=\"fl-module fl-module-photo fl-node-stfig8hmca54\" data-node=\"stfig8hmca54\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div role=\"figure\" class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-125678 size-full\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Operations-01.png\" alt=\"Service-Operations-01\" height=\"500\" width=\"500\" title=\"Service-Operations-01\"  itemprop=\"image\" srcset=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Operations-01.png 500w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Operations-01-300x300.png 300w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Service-Operations-01-400x400.png 400w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-35dwxnrqbi90\" data-node=\"35dwxnrqbi90\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Operaciones de los Servicios<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-zt0uorynlm32\" data-node=\"zt0uorynlm32\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Toda una serie de servicios gestionados para satisfacer las necesidades de tu negocio y de garant\u00edas en tus servicios. Esto incluye un conjunto est\u00e1ndar de asistencia incluido de forma predeterminada en todos los servicios y en los servicios de red gestionados adicionales opcionales de Colt.<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-list-icon fl-node-kwaz3o96xspu\" data-node=\"kwaz3o96xspu\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t\n<div class=\"uabb-module-content uabb-list-icon\">\n\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Servicios de asistencia de terceros: Colt ser\u00e1 el \u00fanico punto de contacto en lo que respecta a la asistencia para tus m\u00faltiples proveedores y socios<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Gesti\u00f3n de incidentes designada: recurso dedicado a supervisar el canal de los incidentes y los incidentes propios, y a gestionar la escalada y el cierre, para garantizar el rendimiento del servicio por ti<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Servicios de red pr\u00e9mium: oferta complementaria que procura una atenci\u00f3n de los servicios personalizada y una asistencia mejorada las 24 horas del d\u00eda, los 7 d\u00edas de la semana, con los ingenieros s\u00e9nior designados<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Servicio de monitorizaci\u00f3n mejorado: se ofrece en colaboraci\u00f3n con Comms365 para brindar un servicio de monitorizaci\u00f3n del Servicio de Internet sin proporcionar ning\u00fan CPE de Colt<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><div class=\"uabb-js-breakpoint\" style=\"display: none;\"><\/div>\t\t\t\t\n\t\t\t\t\t<h4>\n\t\t\t\t\t\t\t\t\t\t\t\tGesti\u00f3n de clientes\n\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div class=\"fl-builder-content fl-builder-content-125351 fl-builder-template fl-builder-row-template fl-builder-global-templates-locked\" data-post-id=\"125351\"><div class=\"fl-row fl-row-full-width fl-row-bg-none fl-node-93i1nux8tadg fl-row-default-height fl-row-align-center\" data-node=\"93i1nux8tadg\">\n\t<div class=\"fl-row-content-wrap\">\n\t\t\t\t\t\t\t\t<div class=\"fl-row-content fl-row-full-width fl-node-content\">\n\t\t\n<div class=\"fl-col-group fl-node-qlxvr13gy0mo\" data-node=\"qlxvr13gy0mo\">\n\t\t\t<div class=\"fl-col fl-node-3gwpva4dsqxy fl-col-bg-color\" data-node=\"3gwpva4dsqxy\">\n\t<div class=\"fl-col-content fl-node-content\">\t\t<div class=\"fl-module fl-module-photo fl-node-q3w6vf9bkt7l\" data-node=\"q3w6vf9bkt7l\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div role=\"figure\" class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-125672 size-full\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Customer-Management-01.png\" alt=\"Customer-Management-01\" height=\"500\" width=\"500\" title=\"Customer-Management-01\"  itemprop=\"image\" srcset=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Customer-Management-01.png 500w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Customer-Management-01-300x300.png 300w, https:\/\/legacy.colt.net\/wp-content\/uploads\/2023\/10\/Customer-Management-01-400x400.png 400w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-d0cbel7ok83z\" data-node=\"d0cbel7ok83z\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">Gesti\u00f3n de clientes<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-heading fl-node-gsb0z167ltmy\" data-node=\"gsb0z167ltmy\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<h2 class=\"fl-heading\">\n\t\t<span class=\"fl-heading-text\">El equipo de Gesti\u00f3n de Servicios y Contratos de Colt se dedica a garantizar que todos los clientes disfruten de una grata experiencia al trabajar con Colt.<\/span>\n\t<\/h2>\n\t<\/div>\n<\/div>\n<div class=\"fl-module fl-module-list-icon fl-node-giu24loexr3c\" data-node=\"giu24loexr3c\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t\n<div class=\"uabb-module-content uabb-list-icon\">\n\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Gestor de servicios designado: es el contacto que se te asigna y act\u00faa como enlace entre tu empresa y Colt<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uabb-list-icon-wrap\">\n\t\t\t<div class=\"uabb-callout-outter\"><div class=\"uabb-module-content uabb-imgicon-wrap\">\t\t\t\t<span class=\"uabb-icon-wrap\">\n\t\t\t<span class=\"uabb-icon\">\n\t\t\t<i class=\"far fa-check-circle\" aria-hidden=\"true\"><\/i>\n\t\t\t<\/span>\n\t\t<\/span>\n\t\n\t\t<\/div><\/div><!-- Inline Block Space Fix\n\t\t--><div class=\"uabb-list-icon-text\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"uabb-list-icon-text-heading\">Gerentes de servicios y contratos: se aseguran de que se te incorpore profesionalmente, se encargan de ejecutar y mantener el contrato, y de saber c\u00f3mo funciona la empresa, as\u00ed como de que saques el m\u00e1ximo partido a Colt. Colt supervisa el rendimiento y te informa al respecto, adem\u00e1s de incentivar proactivamente mejoras en toda la empresa. Si algo sale mal, los gerentes de servicios y contratos derivan la solicitud de asistencia donde corresponda y ayudan a garantizar que se respeten tus servicios y tu GNS<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><div class=\"uabb-js-breakpoint\" style=\"display: none;\"><\/div>\t\t\t\t\n\t\t\t\t\t<!-- \/content -->\n\t<!-- \/tabs -->\n<h2>\n\t\t\u00danete a m\u00e1s de 25\u00a0000 clientes\n\t<\/h2>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-farfetch.png\" alt=\"client-logo-farfetch\" itemprop=\"image\" height=\"23\" width=\"177\" title=\"client-logo-farfetch\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-atos.png\" alt=\"client-logo-atos\" itemprop=\"image\" height=\"38\" width=\"114\" title=\"client-logo-atos\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-borse-stuttgart.png\" alt=\"client-logo-borse-stuttgart\" itemprop=\"image\" height=\"69\" width=\"157\" title=\"client-logo-borse-stuttgart\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-arthur-d-little.png\" alt=\"client-logo-arthur-d-little\" itemprop=\"image\" height=\"25\" width=\"220\" title=\"client-logo-arthur-d-little\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-hitachi.png\" alt=\"client-logo-hitachi\" itemprop=\"image\" height=\"49\" width=\"171\" title=\"client-logo-hitachi\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-tencent.png\" alt=\"client-logo-tencent\" itemprop=\"image\" height=\"85\" width=\"120\" title=\"client-logo-tencent\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-denphone.png\" alt=\"client-logo-denphone\" itemprop=\"image\" height=\"73\" width=\"179\" title=\"client-logo-denphone\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-forbes.png\" alt=\"client-logo-forbes\" itemprop=\"image\" height=\"38\" width=\"143\" title=\"client-logo-forbes\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-brussels-airlines.png\" alt=\"client-logo-brussels-airlines\" itemprop=\"image\" height=\"63\" width=\"241\" title=\"client-logo-brussels-airlines\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/09\/client-logo-berlinde.png\" alt=\"client-logo-berlinde\" itemprop=\"image\" height=\"83\" width=\"170\" title=\"client-logo-berlinde\" onerror=\"this.style.display='none'\"  \/>\n<h2>\n\t\t\u00bfPor qu\u00e9 elegir Colt?\n\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/06\/Governance-Icon-1.png\" alt=\"Governance Icon\" title=\"Governance Icon\" itemprop=\"image\"\/>\n\t\t<h3>Una presencia internacional<\/h3>\t\t\t\n\t\t\t\t<p>Colt cuenta con la confianza de m\u00e1s de 25\u00a0000 clientes en todo el mundo, incluidas algunas de las empresas m\u00e1s grandes del mundo, 18 de los 25 bancos m\u00e1s importantes y m\u00e1s de 650 empresas de los mercados de capitales de todo el mundo. Todo eso adem\u00e1s de alcanzar las m\u00e1ximas puntuaciones NPS.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/07\/IQ-Network-Page-Icons-03.png\" alt=\"IQ Network Page-Icons-03\" title=\"IQ Network Page-Icons-03\" itemprop=\"image\"\/>\n\t\t<h3>L\u00edderes tecnol\u00f3gicos<\/h3>\t\t\t\n\t\t\t\t<p>La tecnolog\u00eda de Colt es el elemento diferenciador. Colt ha sido una empresa pionera en la implementaci\u00f3n del aprovisionamiento bajo demanda y al empezar a ofrecer API y la compatibilidad de computaci\u00f3n SDN + Edge a nuestros clientes.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2022\/07\/IQ-Network-Page-Icons-01.png\" alt=\"IQ Network Page-Icons-01\" title=\"IQ Network Page-Icons-01\" itemprop=\"image\"\/>\n\t\t<h3>Mucho que elegir<\/h3>\t\t\t\n\t\t\t\t<p>M\u00e1s de 32 000 edificios tienen conectividad de fibra directa con nuestra red. Colt conecta m\u00e1s data centres en Europa, Estados Unidos y Asia que cualquier otro proveedor, por lo que no tendr\u00e1s que comprometer la seguridad ni la conveniencia.<\/p>\n<h2>\n\t\t\u00bfA\u00fan no lo tienes claro?\n\t<\/h2>\n\t<p>Te ayudaremos a crear una soluci\u00f3n adaptada al entorno de tu nube y a las necesidades de tu red.<\/p>\n<p>Con m\u00e1s data centres conectados en Europa, EE.\u00a0UU. y Asia que cualquier otro proveedor respaldado por la Colt IQ Network de nivel de operador, elijas lo que elijas estar\u00e1s en buenas manos.<\/p>\n\t\t\t<a href=\"#cta\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tPonte en contacto con nosotros\n\t\t\t<\/a>\n<h2>\n\t\t<a href=\"https:\/\/legacy.colt.net\/es\/colt-network-map\/\" title=\"o consulta la cobertura de nuestra red &gt;\" target=\"_self\" rel=\"noopener\">\n\t\to consulta la cobertura de nuestra red >\n\t\t<\/a>\n\t<\/h2>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/10\/CTA-picture-3-e1635183686275.png\" alt=\"CTA-picture-3\" itemprop=\"image\" height=\"900\" width=\"800\" title=\"CTA-picture-3\" onerror=\"this.style.display='none'\"  \/>\n\n","protected":false},"excerpt":{"rendered":"<p>Tu red est\u00e1 en buenas manos. Las redes corporativas que se extienden a trav\u00e9s de la Nube, los usuarios remotos y las instalaciones del cliente son la base de tus negocios digitales. Su creciente complejidad significa que se requiere una experiencia altamente cualificada, as\u00ed como una gran inversi\u00f3n en herramientas, sistemas y procesos para dise\u00f1ar,&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":157975,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"colt_type":[],"colt_products":[],"class_list":["post-125493","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Solutions Overview: Professional Services - Colt Technology Services<\/title>\n<meta name=\"description\" content=\"Solutions Overview: Professional Services Colt Technology Services\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solutions Overview: Professional Services - Colt Technology Services\" \/>\n<meta property=\"og:description\" content=\"Solutions Overview: Professional Services Colt Technology Services\" \/>\n<meta property=\"og:url\" content=\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Colt Technology Services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ColtTechnologyServices\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-08T13:51:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/01\/Brand-2021-Stock-34.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@colt_technology\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/\",\"url\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/\",\"name\":\"Solutions Overview: Professional Services - Colt Technology Services\",\"isPartOf\":{\"@id\":\"https:\/\/legacy.colt.net\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/09\/Image-11.png\",\"datePublished\":\"2023-10-30T10:35:20+00:00\",\"dateModified\":\"2024-04-08T13:51:55+00:00\",\"description\":\"Solutions Overview: Professional Services Colt Technology Services\",\"breadcrumb\":{\"@id\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/#breadcrumb\"},\"inLanguage\":\"es-ES\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es-ES\",\"@id\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/#primaryimage\",\"url\":\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/09\/Image-11.png\",\"contentUrl\":\"https:\/\/legacy.colt.net\/wp-content\/uploads\/2021\/09\/Image-11.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/legacy.colt.net\/es\/solutions\/professional-services\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/legacy.colt.net\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pressure off. 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